Preparing for a ‘New Normal’ in the Workplace post COVID-19

As Americans prepare to get back to work in a ‘new normal’ post-COVID-19, the American workforce will need to navigate and adapt to changes in the workplace. Businesses will rely on various resources to prepare for those changes and best protect their employees and customers. Many employers will also be seeking ways to strengthen their business operations for the future, after the significant disruptions they experienced as a result of the coronavirus pandemic.

The most immediate priority must be on the health and safety of our workforce. Businesses will rely on resources from experts to ensure that they are taking the appropriate steps to resume their operations safely. Employers should continue to follow the guidance of government and health officials, as well as monitor developments on labor and employment laws. Employers should also take the appropriate measures to establish a safe and healthy place to work to protect the wellbeing of their employees and customers. This may mean a phased approach for reopening with the staggering of employees, reimagined office spaces, implementation social distancing requirements and limiting nonessential business travel.

When considering long term priorities, companies should use the pandemic as an opportunity to reflect on learnings from this situation and make changes with the goal of improving their efficiency. Some examples include investing in their workforce, strengthening their supply chain and continuing to embrace innovative technologies. There will also be opportunities for policymakers to reflect on the challenges from this pandemic and make appropriate changes to policies and programs.

As we move forward and look to the future, we should maximize the opportunities ahead for our country, economy and workforce.

Gloria Story Dittus, Chairman, Story Partners